News

Acknowledgements December 2025

At United Utilities, we work hard to support people out of poverty and debt. Hear what some of our beneficiaries have had to say about our support:

Grant awarded for £203.60 and an under-counter freezer. Back on Track applied to the account

Thank you so very, very much 

Grant awarded for £198.81. Back on Track applied to account plus a Supermarket voucher issued

Good morning,

I hope this email finds you well. I would like to sincerely thank you for your incredible support during my financial difficulties. Your help went far beyond what I could have imagined, and I am truly grateful.

Thank you for covering the full payment of my debt, as well as for the generous voucher.

Once again, thank you so much.

Grant awarded for £498.56

Dear Trustees,

I am writing to express my sincere gratitude for the generous grant of £498.56 towards my water charges. I am deeply appreciative of the support you have provided, and I am relieved to know that this amount will be paid directly to United Utilities and credited to my account.

Your assistance has taken a great weight off my shoulders, and I am very grateful for the understanding and compassion shown by the Trustees. The additional arrangements you have made with United Utilities for a manageable payment plan will also be of great help in keeping me on track going forward.

Thank you also for signposting me to further sources of advice and support. It is reassuring to know that the Trust not only provides financial help but also guidance to assist with longer-term financial stability.

Please accept my heartfelt thanks for your generosity and the positive difference this grant has made to my circumstances.

Grant awarded for £487.47

Thank you so much for helping me.

Grant awarded for £770.95

Thank you so much that is amazing news.

I appreciate it massively thank you!

Grant awarded for £150.84. Back on Track applied to account

That’s a great news!

I do gratitude your support since I was unable to afford that amount of money!

Moreover, I really appreciate another good news that you mentioned in the letter.

God bless you all and the trustees for all your hard working and supporting people who are struggling with their bills.

Grant awarded for £814.81

Thank you so much.

I really appreciate and I am so grateful for the help.

This will be a massive help.

Thank you again.

Grant awarded for £703.64

Morning

I just wanted to say thank you so much, this means the world to me!

Thanks